Contacts
Support and contact
Technical questions, onboarding, limits, and refunds - write to us and get a useful answer.
Telegram bot
@Llmka_support_bot
Main channel: keys, balance, invoices, and support in one window.
Email
[email protected]
For legal requests, invoices, and refund questions.
Technical support
@Llmka_support_bot
Integration help: SDKs, editors, server proxies, and streaming.
Response times
- Telegram botusually within 30 min
- Emailwithin 24 hours
- gateway incidentspublished on Status
Before contacting us
- Response code and error text from your request.
- Model ID and approximate token volume.
- Key prefix (first and last characters) - never send the key itself.
- Date and time of the request in UTC.
The service provides remote access to computing resources and APIs for processing text and data. It is an information-technology gateway and aggregator and does not store user request contents.